Dynamics 365 product family

The Microsoft Dynamics 365 product family is a comprehensive set of business process facilitation applications designed to simplify and align various business functions. OIXIO Digital is the only Microsoft partner in Estonia that implements and advises on all these solutions. Here is an initial overview of Dynamics 365 solutions. Together, these components provide versatile and scalable solutions for different business needs, enabling organizations to effectively manage their processes.

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Why do choose the Dynamics 365 product family?

Dynamics 365 Product Family Icon

A unified approach from marketing and sales to service.

Dynamics 365 Customer Service icon

All opportunities for customer service representatives to provide an excellent service experience.

Dynamics 365 Marketing

Personalized customer communication for every contact in any digital channel.

Dynamics 365 Sales icon

Creates all prerequisites for the sales team to work at maximum efficiency.

A complete solution for businesses that includes finance, operations, projects and sales.

Dynamics 365 Customer Insights - Data icon

Connects all customer-specific information into a single whole – throughout the entire customer journey.

Improves inventory management, manufacturing, logistics and supply chain planning, increasing efficiency and reducing costs.

Microsoft Power BI icon

All applications can benefit from the capabilities of Power BI, a leading data-driven analytics solution.

Dynamics 365 Customer Insights

Customer Insights is a two-in-one application.
First, in the form of Customer Insights – Data, it is a CDP (Customer Data Platform), which allows all customer-related information to be gathered in one place.
Secondly, it is an excellent marketing automation tool. Customer Insights – Journeys increases the productivity of your marketing and sales team by enabling the automation of customer communication.

Dynamics 365 Sales

Sales teams bring home good results when their focus is on advising and helping the right customer.
Dynamics 365 Sales is a tool that helps you perform these activities more efficiently. Among other things, instructions supported by artificial intelligence and displayed in real time are helpful here.

Dynamics 365 Customer Service

Dynamics 365 Customer Service makes it possible to make the life of customer service agents easier by offering self-service, optimizing service operations and communicating with customers through the channels preferred by the latter.
By showing the customer that they are well versed in the customer’s wants and concerns, they can provide excellent service.

Dynamics 365 Field Service

Dynamics 365 Field Service allows you to optimize the management of field work and simplify the work of technicians. The application provides a complete overview of work phases, as well as maintenance and field work processes.

Dynamics 365 Business Central

A comprehensive business management solution for small and medium-sized companies, integrating finance, sales, service and operations management.

Dynamics 365 Finance

Comprehensive financial management for large organizations with cross-border business.

Dynamics 365 Supply Chain Management

A supply chain solution that empowers organizations to automate their entire supply chain operations with integrity, precision and flexibility.

Dynamics 365 Human Resources

A comprehensive HR process management solution, to which we have also created the Baltikum Palk Personal solution.

Dynamics 365 Commerce

Supports both e-commerce and physical retail store operations.

Dynamics 365 Project Operations

Integrates project management, resource schedules and financial tracking.

Consult with Advisory’s business advisors before starting implementation

The introduction of new technology always involves changes. This is one of the biggest challenges that companies face. These changes are as much about people as they are about technology. Oixio Advisory’s business consulting team helps people in your company prepare for these changes and implement them smoothly.

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