For Microsoft Dynamics 365 Finance & Operations (F&O) users, 2025 was a year when technology began reshaping daily business faster than ever.
Although Microsoft is actively promoting the new Finance & Supply Chain Management (F&SCM) terminology, the community continues to use the F&O name, and long-time users still remember the days of AX or Axapta. More importantly, it is already clear that this platform is transforming finance, supply chain, and operations processes – allowing them to be managed faster, more proactively, and more precisely. This is not just about new features – it’s a new approach to ERP as a strategic business tool.
Key Changes in 2025
In 2025, F&O changed most significantly thanks to AI agents and automation. The main achievements include:
🔹 Finance Agents – automated cash flow forecasting, debt collection, and 3-way invoice matching.
🔹 Supply Chain Agents – optimized inventory, order fulfillment, and procurement processes, providing real-time recommendations.
🔹 Sustainability and Resilience Features – integrated CO₂ emissions calculations, supply risk signals, and alternative supplier recommendations.
🔹 Chat with Copilot & Autofill – simplified process understanding, provided contextual assistance, and helped make decisions faster.
2026 Directions: More Agents, More Autonomy
2026 promises even deeper transformation for F&O users:
🔹 Finance Agent Suite – Expense Agent, Period Close Agent, Tax Compliance Agent.
🔹 Supply Chain Agent Suite – Fulfillment Agent, Inventory Replenishment Agent, Quality Management Agent.
🔹 New Quality Management Module – a fully integrated foundation for quality processes, including sampling and nonconformance management.
🔹 MCP (Model Context Protocol) Server – build custom AI agents without complex coding, safely and accurately, using your organization’s context.
Microsoft Dynamics 365 Finance & Operations today is no longer just a finance and supply chain tool. It is a strategic platform that enables organizations to manage business processes more proactively, efficiently, and accurately – reducing the risk of errors and optimizing decision-making.
Want to learn how F&O / F&SCM can transform your organization’s finance and supply chain? Read more about the Finance & Operations solution here.
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