Bauhof’s Experience: A Great IT Partner Works with Passion, Solving Multiple Job Roles’ Worth of Issues

OIXIO provides Bauhof with monthly support to improve the technical performance of both their ERP system and SQL solutions.

Bauhof is one of Estonia’s largest companies dealing in construction and gardening supplies, with 13 stores, a large e-commerce platform, and nearly 500 employees. Thanks to their quick responsiveness and ability to adapt to market conditions, Bauhof’s business has been growing steadily. In collaboration with OIXIO, Bauhof has enhanced their ERP system’s performance and resolved numerous IT issues, allowing employees to focus on their core work. Automated workflows have increased the efficiency of work processes, conveniently automating many tasks that were previously done manually.

Retail Requires Effective Solutions

In retail, it’s crucial that everything works flawlessly – both from the customer experience perspective and for the employees. As sales volumes increase, smooth ERP system operation becomes essential. The OIXIO team has been supportive here, helping to improve Bauhof’s Microsoft Dynamics AX performance.

In recent years, several integrations and projects have been completed in cooperation with OIXIO, enhancing the systems used at Bauhof:

  • Automatic creation and sending of reminders – a solution that allows automatic compilation and sending of reminders to customers and suppliers.
  • eFlow 2023 – Telema eFlow integration and automation in AX, which has made the distribution and approval of expense invoices electronic and smooth.
  • AX integration with handheld scanners – a solution that has accelerated goods receipt and price control.
  • AX and B2B e-commerce integration – integrating business customers’ e-commerce purchases with the ERP system, ensuring data flow between systems.

Previous projects include:

  • AX and self-service cash register integration
  • B2C Pro Club automation
  • Optimization of mass invoice generation

Focus on Process Improvement

According to Zaur Abbassov, Bauhof’s IT Manager, Bauhof has been working on streamlining and automating processes over the past year. In collaboration with OIXIO, they’ve reduced the number of manual tasks, resulting in increased work efficiency and fewer errors.

“We’re constantly looking for ways to make our work faster and better so that people don’t waste time unnecessarily,”

Zaur Abbassov, Bauhof’s IT Manager

Monthly Maintenance Service Covers the Work of Four People

Zaur Abbassov says that OIXIO’s monthly maintenance service is invaluable for Bauhof. “We’re truly fortunate to have the OIXIO team. They respond quickly and are always ready to meet our needs. Thanks to OIXIO, we can do less mundane work and make more intelligent decisions. Additionally, we don’t need to hire such a large IT team in-house, but can purchase the necessary work as a service,” says Abbassov.

OIXIO provides Bauhof with monthly support to improve the technical performance of both their ERP system and SQL solutions. “Thanks to OIXIO’s excellent support, we can keep our IT department small. Today, we have 7 people in the IT department, but with OIXIO’s service, we can cover the work of about four more people,” Abbassov points out.

OIXIO is the Largest Microsoft Partner in the Baltics

OIXIO is the largest Microsoft business software and digital development partner in the Baltics. We help companies digitalize their industrial, commercial, and financial processes. For Microsoft’s larger ERP systems, we offer monthly support for both Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance & Supply Chain Management (formerly AX).

As part of our ongoing monthly cooperation, we are dedicated to increasing our clients’ work efficiency and growing their financial results. For us, clients are equal partners – together, we create synergy that gives birth to the best solutions.

Would you like to hear more about how we can support your company’s growth through digital solutions? Get in touch with us, and let’s talk in more detail.

OIXIO Group