Describing Role-Based User Stories

Role-based use case modeling is a technique used to describe the interaction between a software system and its users. It helps development teams understand the essential steps required to implement key functionalities and deliver optimal user experience.

While process maps illustrate the sequence of activities, they do not show how these activities are reflected in the software solution. Role-based use cases, however, focus specifically on how users interact with the system.

Use cases are especially valuable in large-scale software implementations such as ERP, CRM, or manufacturing systems. They provide a clear view of how different roles will perform their daily tasks within the future software environment. Additionally, use cases can be used as functional testing scenarios during system deployment.

To visualize use cases, we utilize UML Sequence Diagrams, which illustrate the flow of interactions between users and system components over time.

KPI Structure Analysis

KPI Structure Analysis: Aligning Metrics with Strategic Performance

Accurate and well-structured performance metrics enable organizations to focus on what truly matters. A carefully selected and interconnected KPI system allows for objective evaluation of supply chain performance and process efficiency.

To improve performance, a company must either reduce costs while maintaining the same level of value creation, or increase customer value without raising the cost base.

The most critical factor is selecting KPIs that are aligned with the business objectives and evaluation methods—ensuring that the desired performance outcomes can be accurately assessed.

As part of the project, we analyze existing KPIs (Key Performance Indicators), examine their interdependencies, and help transform the entire measurement system into a unified framework. Our focus is primarily on two types of metrics:

Outcome Metrics

These measure whether strategic goals have been achieved. Examples include revenue growth, profitability, customer satisfaction index, or changes in market share.

Activity Metrics

These focus on how operations are executed and whether they follow the planned approach. Examples include process efficiency, productivity, speed, or accuracy.

Based on the company’s competitive advantage, we identify the most critical outcome metrics and define the related activity metrics. The updated KPI system is then aligned with the principles of the Balanced Scorecard, ensuring maximum coherence with the organization’s strategic development goals.

Defining Requirements for Visual Analytics

Visual Analytics Brief

Visual analytics transforms complex data into easily understandable insights. It enables organizations to detect patterns and trends that support better, faster decision-making.

A visual analytics brief is a foundational document that outlines the purpose, audience, data sources, and intended use of the analytics solution. A well-prepared brief ensures that the visual analytics initiative is successful and meets user expectations.

Typical Components of a Visual Analytics Brief:

• Objectives
  What is the goal of the visual analytics? Is it designed to support decision-making, improve data understanding, monitor performance, or something else?
• Target Audience
  Who will use the analytics? What are their roles, responsibilities, and expectations?
• Data Sources
  What data is available for analysis? What is the structure, quality, and relevance of the data?
• Usage Scenarios
  How will the results be used? For reporting, operational monitoring, strategic planning, or process optimization?

We develop visual analytics briefs independently of the platform used—whether it’s Power BI, Tableau, Qlik, or Microsoft Fabric—ensuring that the solution is tailored to the organization’s needs and strategic goals.

Workflow Automation Brief

Workflow Automation as a Core Component of Digitalization

Workflow automation is an integral part of digital transformation. It involves converting routine, repetitive tasks into automated processes that no longer require manual intervention.

Automation is commonly applied in manufacturing environments to handle repetitive and simple tasks. However, it can also be effectively used across various business functions—for example, automating data import/export, sending emails, generating reports, or triggering alerts based on predefined conditions.